Cookie Policy

Introduction

This Cookies Policy explains how Total Spine Health uses cookies and similar technologies on this website.

Cookies help websites work properly, remember user preferences, improve performance, and provide information about how visitors use a site. Some cookies are essential for the website to function, while others are optional and used only where consent has been provided.

By continuing to use this website, you may be asked to confirm your cookie preferences through our cookie banner or settings tool.

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions.

Similar technologies such as scripts, tags, pixels and local storage may also be used for comparable purposes.

How we use cookies

We may use cookies and similar technologies to:

• enable essential website functions
• remember your cookie preferences
• help maintain website security
• improve website performance and user experience
• understand how visitors use the website
• support embedded or third-party services where relevant

Types of cookies we may use

Strictly necessary cookies

These cookies are essential for the operation of the website. They help with core functions such as page navigation, security, form handling, and saving your cookie preferences.

Without these cookies, certain parts of the website may not function properly.

Performance and analytics cookies

These cookies help us understand how visitors use the website, such as which pages are visited most often, how visitors move around the site, and whether users experience errors.

They help us improve the performance, content and usability of the website.

These cookies will only be used where required and where the appropriate consent has been given.

Functional cookies

These cookies allow the website to remember choices you make, such as preferences that improve your browsing experience.

They may be used to support enhanced website features and a more personalised experience.

Third-party cookies

Some features on this website may rely on services provided by third parties. These services may set their own cookies or use similar technologies.

This may include services such as:

• analytics providers
• embedded maps
• video platforms
• booking systems such as Carebit
• other embedded content or tools

Where third-party services are used, those providers may collect information directly from your browser or device in accordance with their own privacy and cookie policies.

Carebit and third-party booking

If appointment booking is provided through Carebit, whether by embedded tool or external link, Carebit may use its own cookies or similar technologies as part of delivering that service.

Where you interact with a third-party booking service, the relevant third party may collect information in accordance with its own policies. You should review any privacy or cookie information provided by Carebit when using that service.

Consent

Where required by law, non-essential cookies and similar technologies will only be used after you have given your consent.

You can choose to accept or reject non-essential cookies through our cookie banner or settings tool.

If you do not accept non-essential cookies, some features or third-party content may not function as intended.

Managing your cookie preferences

You can manage your cookie preferences at any time through our cookie settings tool, where available.

You can also control and delete cookies through your browser settings. Most browsers allow you to:

• view what cookies are stored
• block some or all cookies
• delete cookies
• clear browsing data when you close the browser

Please note that disabling cookies may affect the functionality and performance of the website.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in website functionality, technology, legal requirements or the way we use cookies.

Any changes will be posted on this page and will take effect from the date shown at the top of the policy.